Frequently Asked Questions
Everything you need to know about your beauty essentials.
How long does shipping take for my beauty supplies?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their products sooner.
Can I return hair care or cosmetic products?
For hygiene reasons, we only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Are your hair extensions and wigs made of human hair?
We carry a variety of both 100% human hair and high-quality synthetic options. Please check the specific product description for the material details of each item.
Do you offer professional discounts for stylists?
Yes, licensed professionals are eligible for special pricing. Please contact our support team with your license information to set up a pro account.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay to ensure a secure and convenient checkout process.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.